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| Steps to remove virus from your mobile. |
When we use our smartphones or tablets we want everything to work perfectly. However, there are times when they inexplicably run slower than normal. If it's happening to you lately, it may be the first sign of malware. But not everything is lost: we explain how to eliminate a virus on an Android device and get rid of threats.
And although your equipment is likely to remain operational, if you do not carry out a timely review, you run the risk of having your personal data stolen and, in the medium or long term, becoming a real threat to your security. If you think that your cell phone is infected, follow this process to locate and eliminate any virus and your device will work like new again.
1. Turn off the device until you find out the details
Once you are sure that your phone is being attacked by some type of malware, you must press and hold the on / off button on the phone. This will not prevent the virus or malware from continuing to cause damage, but you can prevent the problem from getting worse and stop any attempt to access the closest networks.
Plus, you have time to think and research. Do you know the application infected with malware? Do you know what other types of software may have been downloaded without your consent? If not, go to another computer and look for symptoms (as well as the new apps you tried) to reduce the problem. If you cannot find the infected application, you will not be able to delete it and the problem will persist.
If after researching you don't discover anything, we suggest you turn off your phone and go to step 5 of this guide. Anti-malware applications can help identify which app is causing problems, and some may even remove infected software. However, it will also give your phone internet access again, which carries some risk.
2. Switch to Safe or Emergency Mode while working
When you turn your device back on, switch to safe mode first. This will help limit the damage that the infected application has done or can do.
On most Android devices , you can switch to safe mode by pressing and holding the power button for a couple of seconds once the device is on. In this way, the option of "safe mode", "emergency mode" or similar words will appear. Choose this mode and wait for the phone to restart before continuing. If you can't find "safe mode", you can activate "airplane mode", which will prevent your device from connecting to any network. This option is usually found in the notification bar.
Note: If you can't figure out what's causing your malware problem, even after downloading a security app, ask a professional for help and you should clean up your phone. This is undoubtedly the best strategy.
3. Go to Settings and find the app
Visit the Settings section on your Android device. Settings usually have a gear-shaped icon, but that sometimes depends on the phone.
In Settings or Options , scroll to see the Applications section and enter. Find a list of all your current apps. You may need to select Application Manager to locate the complete list. Once you're there, scroll until you find the infected app.
Select the app, and then the Uninstall or Force Close options should appear (you can't uninstall the main apps, you just need to disable them, but these apps are unlikely to be the problem).
4. Remove the infected app and anything else suspicious
You simply have to choose Uninstall and your Android device should remove the application in question. It is also a good idea to check the list of programs and remove other suspicious downloads. If you haven't reviewed this list before, you might be surprised at some of the things your device has automatically downloaded.
Note: In some cases, you cannot simply uninstall the app. Some of the smarter malware / ransomware access administrator settings and get special protection to prevent this. Fortunately, this is usually easy to fix. You'll have to go back to the original Settings menu and scroll down to Lock Screen and Security (or a similar section). In the Security menu, look for a section that says "Phone (device) administrators". You may need to visit Other security settings first, depending on how your menu is configured. In Phone Administrators, you should be able to enable the ability to remove malicious software from Android.
5. Download good malware protection
A vulnerable Android device deserves protection, without a doubt. For this, there are a series of security applications that you can download and thus help protect your phone, search for viruses and get rid of junk files and any potentially infected software. When you have finished manually removing the infected application, you should use a security program to help you troubleshoot any future problems. There are many options in this field: you can try software like 360 Security, or Avast Security, or AVG Antivirus from the Google store.
Although it sounds obvious, it is also a good idea to keep your Android device constantly updated. When we forget about an update, that can pose risks and leave our Android phones exposed to attacks.